Holistically Healthy, LLC Service Agreement

Thank you for your purchase! I’m excited to work with you on your health goals. Please review the service agreement below and sign the form acknowledging your receipt of the document. If you have any questions please email holisticallyellen@gmail.com.

After completing this form I’ll reach out soon to schedule your session!

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This Agreement is entered into by and between Ellen Cobb (the Coach) and the party named below (the Client). The Coach and  the Client agree to enter into the coaching services and professional relationship specified in this document.


A. The Coach and client acknowledge that the Client is the expert in navigating their own life and decision making concerning their health, based on personal preferences and experiences.

B. The Client is solely responsible for decisions, actions, choices, lifestyle changes, and results throughout  the Holistically Healthy relationship.  

C. The Client acknowledges that the Coach acts as a facilitative partner and that the Coach’s primary role is  not that of a content expert, medical provider, or educator or to diagnose, advise, or instruct the Client  on what to do.

D. The Client agrees to communicate honestly and dedicate their time and energy to participating fully in  the agreed goals established with Holistically Healthy.


The parties agree to engage in services from Holistically Healthy, which may include the following:
A. 1 coaching session(s) of 60 minutes each, through [in-person, virtual, or  telephone] meetings, as agreed between the Coach and the Client.  

B. 1 coaching session(s) of 30 minutes each, through [in-person, virtual, or  telephone] meetings, as agreed between the Coach and the Client.

C. 1 coaching session(s) of 20 minutes each month, through [in-person, virtual, or  telephone] meetings, as agreed between the Coach and the Client.

D. Add-ons and resources as appropriate, such as resources, recipes, references, protocol suggestions, or  other materials discussed.


The time of the coaching meetings and/or location will be determined by the Coach and the Client based on a  mutually agreed time. Each session will end 60 minutes after it is scheduled to begin.

Monthly membership sessions will end 20 minutes after they are scheduled to begin. Cancellation of the Monthly Membership requires 30 days notice.

All 1:1 sessions are non-refundable and must be used within three months. Each session will end 60 minutes after it is scheduled to begin.

Bundle sessions will end 30 minutes after they are scheduled to begin. The Holistically Healthy bundle sessions expire if the total amount of sessions have not been completed within  twelve months of the purchase date.


If the Client needs to reschedule the appointment, the Client must do so 48 hours in advance; otherwise, the  Client will forfeit that appointment and will not have an opportunity to reschedule it.


The total fee for the service(s) through Holistically Healthy, LLC is $75 per 1:1 Hour Session or $250 for a bundle of 5 30 minute sessions . If the client is purchasing  the monthly membership, the payment is $25 per month until a thirty day cancellation notice is given in writing.  All payments are due at the time of the initial purchase of the services.  

All purchases are non-refundable.


In the event of the Client’s absence or withdrawal from a package or membership, for any reason whatsoever,  the Client will remain responsible for the pro rata share of the Program that has been delivered, plus a  cancellation fee of $100.  

The Coach reserves the right to cancel the services if at any point the Coach feels it’s not advantageous for the  services by Holistically Healthy to continue. If this happens, the Client is responsible for the pro rata share of coaching services received.  


The Client understands that the role of the Coach is not to prescribe specific meal plans; provide healthcare,  medical, or nutrition therapy services; or diagnose, treat, or cure any disease, condition, or other physical or  mental ailment of the human body. Rather, the Coach is a mentor and guide who’s been trained in holistic  health coaching and behavioral change to help work towards reaching Client’s health goals by helping clients  devise and implement positive, sustainable lifestyle changes.  

The Client understands that the Coach is not acting in the capacity of a doctor, dietitian, nutritionist,  psychologist, psychotherapist, or other licensed or registered professional, and that the services of Holistically  Healthy are not intended to replace services performed by these professionals.  

The Client acknowledges that, if under the care of healthcare professionals, the Client should discuss any dietary  changes or potential dietary supplement use with those professionals. If the Client currently uses prescription  medications, the Client should not discontinue any prescription medications without first consulting the Client’s  prescribing healthcare provider.

The Client has chosen to work with the Coach and understands that coaching services, including any information  or resources received, are not medical advice and are not meant to replace services delivered by licensed health  professionals.


The Client acknowledges that the Client takes full responsibility for the Client’s life and well-being, as well as the  lives and well-being of the Client’s family and children (where applicable), and all decisions made during and  after the service(s) with Holistically Healthy.  

The Client expressly assumes the risks of the services through Holistically Healthy, including the risks inherent in  making dietary and/or lifestyle changes. The Client releases the Coach and will hold harmless from any and all  liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or  equity, which the Client ever had, now has, or will have in the future against the Coach, arising from the Client’s  past or future participation in, or otherwise with respect to, Holistically Healthy, LLC.


The Coach will keep the Client’s information private and will not share the Client’s information with any third  party without the Client’s written consent unless required by law. The Coach will not disclose the Client’s name  as a reference or for use in any marketing materials without the Client’s written consent.


In the event that there ever arises a dispute between the Coach and the Client with respect to the services  provided pursuant to this Agreement or otherwise pertaining to the relationship between the parties, the  parties agree to submit to binding arbitration before the American Arbitration Association (Commercial  Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the  award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration  shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an  award is granted in arbitration is a refund of the Holistically Healthy fee. Without limiting the generality of the  foregoing, no award of consequential or other damages, may be granted to the Client.

This Agreement shall be construed according to the laws of the State of Georgia. In the event that any provision  of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and  remain in full force.

If the terms of this Agreement are acceptable, please sign the acceptance below. By doing so, the Client  acknowledges that: (1) the Client has received a copy of this letter Agreement; (2) the Client has had an  opportunity to discuss the contents with the Coach and, if desired, to have it reviewed by an attorney; and (3)  the Client understands, accepts, and agrees to abide by the terms hereof.

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